Online Booking Rules
Define how clients can book your services online by setting up rules such as lead time, cancellation limits, buffer times, and more. Ensure a smooth and controlled booking experience tailored to your business needs.
Online Booking Rules
Purpose:
Set client-side rules for online bookings, cancellations, rescheduling, and time intervals to streamline appointment management and avoid last-minute changes.
How to Set Online Booking Rules
- Navigate to Settings > Booking Settings > Online Booking Rules.
- Configure the following parameters:
- Client cancellation/reschedule timeline (e.g., 30 mins before appointment)
- Advance booking range (e.g., allow bookings up to the next 2 months)
- Reschedule timeline (e.g., 30 mins before appointment)
- Maximum number of times a client can reschedule (e.g., 5 times)
- Slot intervals (e.g., 30 mins)
- Concurrent booking limits (e.g., 2 clients at the same time)
- Click Update at the bottom to save all changes.
More questions about this
Q1. Can I disable rescheduling for clients entirely?
Yes, set the max reschedule count to 0.
Q2. What happens if a client tries to book outside the advance range?
The system will prevent such bookings from being confirmed.