Unblock clients

Offers flexibility. You can easily re-enable clients without losing their history or records.

Unblock a Client

Purpose: Allow a previously blocked client to book appointments and make purchases again.

  1. Go to Clients Page
    From the Clients page, locate the client with the “Blocked” status.

  2. Open the Options Menu
    Click the three-dot menu (⋮) next to the blocked client's name. un un

  3. Click Unblock
    Select the “Unblock” option from the dropdown. un

  4. Client Reactivated
    The client will now be reactivated and can use all features.

  5. Confirmation Message
    A success message will confirm that the client has been unblocked and can book or purchase again.

Tip for Admins or Managers:
Clients are not notified when unblocked, but they regain access immediately.

More questions about this

Q1. Will the client know they were unblocked?
No, there is no notification sent. The client simply regains access to their account.

Q2. Can I block the same client again?
Yes, you can block or unblock any client at any time via their profile options.

Unblock clients - Documentation