Expiry Reminders – Client
Remind clients when their gift cards, vouchers, or memberships are nearing expiry.
Expiry Reminder - Client in Message Center
Purpose: Remind clients when their gift cards, vouchers, or memberships are nearing expiry.
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Access the “Promote” section from the sidebar.
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Go to the “Message Center.”
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Click on the “Expiry Reminders – Client” option.
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This shows alerts configured to notify clients about upcoming expiry of:
- Gift cards
- Vouchers
- Memberships
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Enable or disable based on preference, and use the template view to check or modify the message format.
Tip for First-Time Users:
Setting up expiry reminders can help drive renewals and reduce customer churn.
More questions about this
Q1. Can I send reminders for just one type?
Not yet. All expiry types are grouped into a single reminder alert.
Q2. Can clients reply to expiry reminders?
Replies aren't supported from reminders, but you can follow up through other channels.